Business calls, taken care of.
Answer questions, capture enquiries, and book appointments with an AI receptionist that knows your business. Bring your team in when a caller needs a person.
Start with free website chat →
Card required to get started. Website agents stay free; voice calls require a paid plan.
Answer questions, capture details, and keep the next step clear.
Garden estimate requested
Ready for your team to review
Revisit the conversation later
From Alex’s garden enquiry to a clear next step.
For businesses built on conversations
Home servicesSalons & studiosProfessional officesOne business. Every next conversation.
A garden estimate.
A business that never loses the thread.
Walk through a day at Greenline Home Services. Alex is planning a garden project. See how a website question becomes a call, an organized enquiry, and a clear next step for the team.
Your website can start
the conversation.
Alex finds Greenline’s website and has a quick question about garden estimates. A chat widget puts the business’s answers within reach—even when the team is busy.
Add your own FAQ answers, welcome visitors, and save enquiries with their contact details. Your team can reply later.
Connect a card to get started. Your website agent stays free; voice calls require a paid plan.
Garden design · Lawn care · Landscaping
A helpful answer.
Even with hands full.
Alex calls to explain the garden project. Greenline’s team is out working. NextVoice answers with the business’s greeting, handles questions, and asks for the details the team needs.
The receptionist captures Alex’s name, callback number, and enquiry. When a person is needed, your transfer rules decide the next step.
Website enquiries wait in your chat inbox. Calls keep their transcript in Call activity. Your team can review both when preparing a callback.
Answer questions, capture details, and keep the next step clear.
Garden estimate requested
Ready for your team to review
Revisit the conversation later
From Alex’s garden enquiry to a clear next step.
03 / Back with the team
The call ends.
The context stays.
Back at the office, Greenline’s team can read Alex’s call transcript, review the suggested sales label, and decide who should follow up. Call reports show how the wider business is doing.
- Read the conversation when you need it
- Filter by language, reason, and priority
- Use reports to see volume and follow-up needs
Alex · Garden estimate · English
Caller I’d like an estimate for my garden.
Receptionist I can take your details for the team. What’s your name and the best number to reach you?
AI suggests labels; your team can review and correct them.
The next step is human
Alex’s project is ready for the team.
The team reviews the enquiry and call transcript, checks the suggested sales label, and calls Alex back to discuss an estimate. Less context lost. More useful follow-up.
Built around your business
A useful answer. A clear next step.
Add what customers need to know, choose what to ask, and connect your calendar. NextVoice uses those details to help each caller take the next step.
Answer everyday questions
Help callers with your services, opening hours, and policies using the information you provide.
Capture enquiries and bookings
Collect caller details and book appointments through your connected Google Calendar.
Bring in the right person
Transfer callers to your team using your rules, with a fallback when no one can answer.
From your business details to your first call.
Add your business details, choose a paid plan, and connect a number.
- 1
Add your business details
Share your services, hours, and answers to common questions.
- 2
Choose your paid plan
Add your payment card and select your call allowance.
- 3
Connect a number and go live
Start answering questions and capturing enquiries. Test calls and custom routing are available whenever you need them.
Receptionist setup
ExampleGreenline receptionist
Configured around your business
Business details
Build yours- Business name
- Greenline Home Services
- Hours
- Mon – Fri, 8:00 AM – 6:00 PM
- Services
- Landscaping, lawn care, estimates
Choose the coverage your business needs.
Compare plansPaid plan required for customer calls. Calls pause at your minute allowance.
Before your first call.
All questionsDo I need a card to use NextVoice?
Yes. A card is required to get started. Your website agent stays free after your card is connected. A payment card and paid subscription are required for browser voice tests and customer calls. Create an account, add your business details, and choose a paid plan with a payment card, then test your receptionist with your browser’s microphone and speakers. Connect a phone number when you’re ready for customer calls.
Can I keep my existing business number?
You can forward calls from your existing number to a NextVoice number. Forwarding options depend on your current phone provider. You can also use your new number directly.
What happens when a caller needs a person?
You choose a primary contact, an optional backup, and when transfers are allowed. If nobody answers, your receptionist can take a message, explain and end the call, or transfer to a configured voicemail number.
From the first hello to the next step
Make room for your next customer.
A payment card and paid plan are required for voice services. Website chat stays free after your card is connected.